Delete In The App
The fastest way to delete your account is inside Wedlune:
- Open the Wedlune app and sign in.
- Go to Settings.
- Select Delete Account.
- Confirm your password when prompted.
Request Deletion By Email
If you cannot access the app, email support@wedlune.com from the email address used for your Wedlune account and include “Account deletion request” in the subject. We may ask you to verify account ownership before completing the request.
What Is Deleted
Account deletion removes your authentication account, profile, private AI data and consent records, analytics, and account-specific storage where technically possible. If no partner remains, the wedding plan and its planning data and shared files are also deleted. If a partner remains, the shared wedding plan, planning records, activity history, and shared files remain available to that partner; your private AI data is not transferred. Storage-file deletion may finish asynchronously after the account closes.
What May Be Retained
We may retain limited records when required for security, fraud prevention, tax/accounting, dispute handling, or legal compliance. Deleting your Wedlune account or uninstalling the app does not cancel an active Google Play or Apple App Store subscription; manage it through the store where it was purchased. Scheduled daily cleanup removes application error diagnostics and request metrics older than 30 days, and RevenueCat webhook event IDs older than 90 days. Scheduled hourly cleanup removes rate-limit records older than one day. These are age thresholds for scheduled jobs, not guarantees of deletion at an exact instant. The 90-day threshold covers webhook event IDs only, not all subscription, transaction or provider-held records. Feedback and support records are kept according to the time needed to handle the request, investigate the issue and meet applicable legal or dispute-handling needs. Limited security, consent evidence, tax/accounting and legal records may be retained where necessary for those purposes. These criteria do not promise a fixed feedback, support, backup or third-party retention period. Contact support for the applicable retention information; provider-held records follow the relevant provider’s practices and legal duties.
Privacy Policy
Read the